Privacy Policy

Last Updated: January 05, 2025

This Privacy Policy describes how Vyou ("Company," "we," "us," or "our") collects, uses, and protects your personal information when you use our services ("Service"). By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

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We respect your privacy and are committed to protecting your personal data as per applicable Indian laws.

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1. Interpretation and Definitions

Definitions

For the purposes of this Privacy Policy:

• Personal Data: Any information that identifies or can identify an individual.
• Service: Refers to the website accessible at travelwithvyou@gmail.com
• You: Refers to the user of our Service.
• Cookies: Small files stored on your device to track and store information.

2. Types of Data Collected

Personal Data

When you express interest in our travel services or make a booking, we may collect:

• Name
• Email address
• Phone number
• Address (including city, state, and postal code)
• Travel preferences or requirements

We use this information solely to facilitate and deliver your requested services.

Usage Data

We may automatically collect data about your interaction with our website, including:

• Your device's IP address
• Browser type and version
• Pages visited and time spent
• Diagnostic and usage data to improve our services

Cookies

We use Cookies to enhance user experience and analyze website performance. You can manage Cookie preferences through your browser settings.

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3. Purpose of Collecting Personal Data

We collect and use your data for the following purposes:

• To process bookings and provide travel-related services.
• To communicate with you regarding your requests, bookings, or inquiries.
• To improve our website's functionality and user experience.
• To comply with legal and regulatory obligations under Indian laws.
• To send updates, promotions, and other relevant information (if you opt in).

We do not use your personal data for purposes other than those explicitly mentioned.

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4. Retention of Personal Data

Your personal data will be retained for as long as necessary to:

• Provide the services you have requested.
• Comply with legal and regulatory obligations.
• Resolve disputes and enforce agreements.

Usage data is retained for analytical purposes and security enhancements for a limited period.

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5. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share your data in the following cases:

1. Service Providers: With third-party vendors to process bookings or payments (e.g., travel partners, payment processors).
2. Legal Compliance: To comply with legal obligations or respond to lawful requests by authorities.
3. Business Transfers: During mergers, acquisitions, or sale of assets, your data may be transferred to new entities.

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6. Security of Personal Data

We implement reasonable security measures as required under the Information Technology Rules, 2011 to protect your data from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is entirely secure, and we cannot guarantee absolute security.

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7. Your Rights

Under Indian law, you have the following rights:

1. Access and Update: Request access to your data or corrections if inaccurate.
2. Withdraw Consent: Opt out of receiving promotional communications.
3. Data Deletion: Request deletion of your data, subject to legal obligations.

To exercise these rights, contact us at travelwithvyou@gmail.com.

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8. Transfer of Personal Data

Your data may be processed outside your jurisdiction, including on servers located in other countries. By using our Service, you consent to the transfer of your personal data in compliance with applicable laws.

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9. Cookies and Tracking

Our website uses Cookies for:

• Session management
• Usage analytics
• Remembering user preferences

You can refuse Cookies by adjusting your browser settings. Note that certain website features may not function properly without Cookies.

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10. Links to External Websites

Our Service may include links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

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11. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware of such data collection, we will take appropriate measures to delete it.

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12. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Last Updated" date. Significant changes will be communicated via email or a prominent website notice.

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13. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: travelwithvyou@gmail.com
• Address: India

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